Responsible Gaming

RealPrize Casino is committed to a safe, fair, and supportive gaming environment where entertainment comes first. Playing should feel enjoyable and manageable - never stressful or harmful.

This page explains healthy gaming habits, common warning signs, the account tools that can help you stay in control, and where to find support if you need it.

What safer play really means (and what it doesn’t)

Safer play is about balance, awareness, and making informed choices that fit your life. It means setting personal boundaries and sticking to them - whether that’s a budget, a time limit, or simply deciding to log off when the experience stops being fun.

Gambling is not a way to make money, solve financial problems, or “get back” what was lost. Wins and losses are part of the entertainment experience, and keeping that mindset is one of the strongest ways to protect yourself.

How RealPrize supports player protection

RealPrize takes player protection seriously and aims to make safer play practical - not complicated. Our approach focuses on:

• Clear information so you can make informed decisions about your play
• Access to limit-setting and break tools (where available) so you can manage time and spend
• A secure, transparent account experience, including access to your activity history
• Encouraging early action if gaming starts to feel difficult to manage
• Keeping support information easy to find, and offering ways to reach our team when you have questions

If you ever need help with account controls or taking a break, our support team can assist via chat or email at support@realprize.com.

Simple habits that help you stay in control

Small routines can make a big difference, especially during longer sessions or when life feels busy. Consider these practical habits:

Decide your budget before you play, and keep gaming separate from essential expenses like rent, bills, food, and savings. If you’re using optional bonuses or in-platform coin offers, treat them as part of your entertainment plan - not as a reason to spend more than intended.

Set a time plan as well as a spend plan. It can help to choose a stopping point in advance (for example, after a certain number of minutes or at a set time of day), then take a short break to reset.

Avoid playing when you’re upset, stressed, tired, or under the influence of alcohol or other substances. Those situations can make it harder to make calm decisions.

Never chase losses. Trying to immediately win back money often leads to longer sessions and bigger spend than planned.

Check in with yourself during play. Ask: “Am I still enjoying this?” If the answer is no, it’s a good moment to pause.

Review your account activity occasionally. Seeing your deposits, redemptions, and session patterns can help you stay honest with your habits.

Warning signs worth paying attention to

Gaming issues can develop gradually, and the earlier you notice changes, the easier it is to regain balance. Warning signs can be emotional, behavioral, or financial, including:

• Spending more than you intended, or increasing spend to feel the same level of enjoyment
• Playing longer than planned, or finding it hard to stop
• Trying to win back losses right away
• Feeling anxious, guilty, irritable, or distracted because of gambling
• Hiding play from friends or family, or downplaying how much time you spend
• Borrowing money or using funds meant for essentials to keep playing
• Thinking about gambling constantly, even when doing other things
• Letting play affect sleep, work, relationships, or mental wellbeing

If any of these feel familiar, you’re not alone - and it doesn’t mean you’ve “failed.” It’s simply a sign to use support tools, take a break, and talk to someone.

Account tools that can help you keep boundaries

RealPrize supports practical controls designed to help you manage your play. Availability can vary by account type, location, and platform updates, but common player protection options include:

Deposit limits: Set a cap on how much you can add to your account within a day, week, or month.

Loss limits: Set a maximum amount you’re willing to lose over a specific period, helping you stick to a planned entertainment budget.

Wager limits: Put a ceiling on how much you can stake during play, which can help prevent impulsive bet sizing.

Session limits: Set a time limit for how long you want to play in a single session.

Reality checks and time reminders: On-screen reminders that show how long you’ve been playing, helping you make a clear choice to continue or stop.

Transaction and play history: Review your deposits, redemptions, and gameplay activity to spot patterns and stay accountable.

If you can’t find a setting you’re looking for, contact support. For more details about how your account works, you can also review the information on our internal page: RealPrize Casino.

Time-out and self-exclusion: taking a break when you need it

Sometimes the best tool is distance. Taking a break can help you reset your mindset and return to entertainment play - or decide to stop entirely.

Cooling-off (time-out) typically means a short-term break. During this period, you won’t be able to access gameplay, giving you space to regroup.

Self-exclusion is a longer break intended for players who feel they should stop gambling for an extended time. Self-exclusion is designed to reduce access and help protect you from returning before you’re ready.

If you’re considering either option and want help choosing what fits your situation, reach out to support. Asking for a break is a responsible decision, not something to feel embarrassed about.

Adults only: preventing underage play

RealPrize Casino is intended for adults only. Underage gambling is not permitted.

To help prevent underage access, RealPrize may use age checks and account verification measures. If you share a device, keep your login details private and use device-level protections where possible (like a passcode and restricted profiles) to prevent anyone under the legal age from accessing your account.

Getting support when gaming stops feeling manageable

If gambling no longer feels fun, or if it’s affecting your mood, finances, or relationships, support can help - and it’s okay to reach out early. Consider these options:

• Talk to someone you trust - a friend, partner, or family member
• Use account tools like limits or a break option to create immediate space
• Contact customer support if you need help applying controls or understanding your account settings
• Seek professional help if you feel stuck or overwhelmed

If you feel at risk of harm or in immediate crisis, contact local emergency services in your area right away.

Support resources you can turn to

RealPrize doesn’t replace professional support services, but we strongly encourage you to reach out to qualified help in your region if you need it. Options may include:

National or local responsible gambling organizations (many offer confidential chat, phone, or email support) Licensed counseling or mental health services Financial counseling services if gambling has affected your budget or debt situation Self-exclusion programs available in your jurisdiction, where applicable

If you’re not sure where to start, a primary care doctor or licensed therapist can often point you to appropriate local services.

A shared responsibility: what we provide, and what you control

RealPrize can provide tools, information, and access controls to support healthier play. You play an important role by using those tools honestly, choosing limits that match your real budget and time, and checking in with yourself regularly.

Using protections early is often simpler than trying to fix things after they feel out of control. If you ever feel uncertain, it’s perfectly reasonable to pause your play and ask for help.

Gambling should stay what it’s meant to be here: entertainment. With clear boundaries, good habits, and support tools when needed, you can keep play balanced, enjoyable, and within your comfort zone.